At MWPG, we know that finding the right rental can sometimes feel overwhelming. That’s why we’re committed to making the process simple, transparent, and stress-free for tenants across Perth.
As a trusted Perth property manager, we offer:
From your first enquiry to handing over the keys, and throughout your tenancy, you’ll experience the difference of renting through a professional property management team that values great tenant relationships.
Looking for your next home in Perth? We’d love to help you settle in.
Our office is open from Monday to Friday between the hours of 9.00am and 5.00pm.
If you need to speak to any of our staff members outside of these hours, please phone your Property Manager on their mobile
Payment Method:
RentPay is flexible digital platform allowing you to manage payments your way.
Upon approval of your application and during lease signing, your Property Manager will provide all necessary forms and instructions to set up your preferred payment method.
If you have any questions about rent payments or need assistance setting up your account, please contact your Property Manager.
Rent must be paid in advance at all times as per your tenancy agreement.
If, for any reason, you are unable to make a rental payment on time, it’s important that you contact your Property Manager as soon as possible. We understand that unexpected circumstances can arise, and early communication allows us to work with you to find a suitable solution.
Please be aware that if rent is not received and no contact has been made, this may result in the issue of a Breach Notice and potentially a Notice to Vacate in accordance with the Residential Tenancies Act.
To avoid unnecessary stress or formal action, we strongly encourage tenants to stay in touch and keep us informed of any difficulties with payment.
When moving into one of our rental properties, please ensure all utilities are connected in your full legal name, as listed on your lease agreement. It is your responsibility to setup your account at the beginning of a tenancy and close the account at the end of the tenancy. PLEASE DO NOT disconnect them when vacating the property as it causes additional costs to the next tenant.
In most cases, water services remain connected at the property. As the tenant, you are responsible for paying the water usage charges as outlined in your lease agreement.
If you’re unsure whether you need to connect or transfer any water-related accounts, your Property Manager will confirm the setup during your lease sign-up.
The Property Condition Report (PCR) is a vital document that records the condition of the property at the start of your tenancy. It serves as an official reference point when you vacate, helping to identify any cleaning, damage, or repairs that may be required before the bond is finalised.
What You Need to Know:
We recommend keeping a copy of the completed PCR for your own records.
If we do not receive the signed report within 7 days, the original version provided will be used at the final inspection when you vacate the property.
Your rental bond is lodged with the Bond Administrator and held as security against any unpaid rent, cleaning costs, or damages to the property at the end of your tenancy.
Once your bond has been lodged, you will receive written confirmation from the Bond Administrator, along with a Bond Lodgement Certificate for your records.
At the conclusion of your tenancy, your bond will be refunded in full provided:
If you have an approved pet, an additional Pet Bond of up to $260 will be payable. This is held specifically to cover the cost of any potential fumigation or additional cleaning or damage due to pet occupancy.
The pet bond is also lodged with the Bond Administrator and will be refunded at the end of the tenancy, provided there are no related costs incurred.
As part of our commitment to maintaining your rental property and supporting a positive tenancy experience, we will conduct routine inspections four times per year. Routine inspections are a normal part of the tenancy process and help ensure your home remains well maintained and compliant with tenancy regulations.
Notice & Entry
Tenants with Dogs
Rescheduling
If the scheduled inspection time is not convenient, please contact your Property Manager as soon as possible after receiving notice to arrange an alternative time.
How to Report
Please submit all maintenance requests via the Tapi QR code located under the kitchen sink.
Response Times
Urgent Repairs
For urgent issues (e.g. power outage, major leaks, safety risks), contact your Property Manager immediately. Urgent repairs are handled in line with the Residential Tenancies Act.
For non-urgent issues, include detailed descriptions and photos to help us resolve your request promptly.
A spare key to your property is securely held at our office for emergencies and routine inspections (with notice).
If you wish to change any locks, please contact your Property Manager first. Approval is required, and a copy of the new key must be provided in line with the Residential Tenancies Act.
This ensures we can respond to emergencies while maintaining the security of your home.
If you are locked out after hours, you will need to arrange a locksmith at your own cost.
Please note: the owner’s insurance does not cover your personal belongings.
Tenants are encouraged to obtain contents insurance to protect against fire, theft, water damage, and other unforeseen events.
If damage is caused by you or a guest and a claim is made under the owner’s policy, you may be liable for the insurance excess.
Contents insurance offers a simple way to safeguard your valuables and enjoy peace of mind during your tenancy.
Your lease specifies the approved occupants. Any changes—whether someone moves in or out—must be reported to your Property Manager immediately.
Sub-leasing is not permitted without the owner’s written consent. This includes renting out a room or listing the property on short-stay platforms.
If you’re considering adding an occupant or sub-leasing, please seek formal approval first to ensure compliance with tenancy laws and proper lease coverage.
Your tenancy agreement is a legal contract and can only be ended in the following ways:
We’ll act quickly to reduce your costs.
Submitting Your Notice
Email your notice with a read receipt request. If no reply is received within one business day, please follow up by phone.
Verbal notices cannot be accepted.
For any questions, please contact your Property Manager.